SHIPPING POLICY

Effective date: October 23, 2026

This Shipping Policy applies to orders placed on https://www.dalilaoutlet.com, operated by Guangzhou Xinborui Apparel Co., Ltd.

Order processing
Orders are processed after payment authorization and order checks. Order processing time: 1–2 business days. Processing times may be longer during holidays, promotions, or periods of unusually high order volume. Do not use the example unless it is accurate.

Tracking
If tracking is available for your shipping method, we will provide tracking details when the order ships. Tracking updates may take time to appear after dispatch.

Incorrect address or delivery issues
Please check your shipping address carefully before submitting an order. Contact us promptly at support@dalilaoutlet.com if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped. If a package is delayed, marked delivered but not received, or returned to sender, contact us with your order number so we can investigate with the carrier.

Split shipments and unavailable items
If an order must be split or an item becomes unavailable, we will contact you and explain the available options, including a refund where applicable.

Shipping Policy
dalilaoutlet will make every effort to ship out your packages as quickly as possible. Please note that delivery may take longer during peak shopping seasons, due to invalid shipping addresses, customs clearance procedures or public holidays. We appreciate your patience. We provide worldwide shipping services. We offer FREE STANDARD SHIPPING for orders over $99. (Order Amount = total item price + tax - marketing discounts including coupon codes.)

Delivery Time

For regular products, total estimated delivery time (15–25 Business Days) includes processing time plus transit shipping time.

Processing Time: Normally 5–10 Business Days
Shipping Transit Time: Normally 10–15 Business Days

Shipping Rates

Region Group 1: United States, United Kingdom, United Arab Emirates, Norway, Japan, Spain, Australia, Canada, Switzerland, Malaysia, Ukraine, Portugal, Argentina, Romania, Poland, Germany, Austria, Singapore, South Korea, Philippines, Costa Rica, Cambodia, Italy, Hungary, Vietnam, France, Thailand, Cyprus, Sri Lanka, Bulgaria, Bangladesh, Macau, Belgium, Lithuania, Taiwan, Slovakia, Saudi Arabia, Uzbekistan, Sweden, Netherlands, New Zealand, Greece, Luxembourg, Slovenia, Pakistan, Malta, Hong Kong, Ireland, Czech Republic, Mainland China, Finland Order total after discount | Shipping Cost (Standard Shipping) Less than $69.00 | $6.90 Over $69.00 | FREE*

Region Group 2: India, Turkey, Croatia, Serbia, Estonia, Mexico, Kazakhstan, Moldova, Cote d'Ivoire, Latvia, Turkmenistan, Denmark, Jersey, Kyrgyzstan, Colombia, Reunion Island, Maldives, Iceland, Panama All orders | $6.90 Standard Shipping

Region Group3: French Polynesia, Kuwait, Chile, Albania, Guam, Guatemala All orders | $15.00 Standard Shipping

Region Group4: Israel All orders | $20.00 Standard Shipping

Region Group5: Mozambique, Oman, Egypt, Brazil, South Africa, Tanzania, Bahrain, Qatar, Puerto Rico All orders | $25.00 Standard Shipping

*We only ship to the countries and regions listed above. We cannot deliver to Crimea, Cuba, Donetsk People's Republic (DNR), Iran, Luhansk People's Republic (LNR), North Korea, Syria, or any territories not listed.

Estimated Transit Time for Major Markets

Import Taxes and Duties

Import tariffs and duties are the responsibility of the buyer. Mexican customers will be charged 2% tariff at checkout, Saudi Arabian customers will be charged 7% tariff at checkout. For other listed countries and regions, no additional tariff applies at this time.

Examples:

Once your order is placed, our processing window is 5–10 business days. Before handing parcels over to logistics providers, our warehouse strictly inspects and disinfects every package.
Standard shipping transit usually takes 10–15 business days, bringing the total estimated lead time to 15–25 business days. IMPORTANT: We are not liable for non-delivery caused by incomplete, missing or incorrect recipient address information. Please enter accurate shipping details at checkout. If you notice an error in your shipping information, please email us promptly at support@dalilaoutlet.com.
A shipping confirmation email will be sent once your package leaves our warehouse. If you encounter any shipping issues, you must contact Customer Support at support@dalilaoutlet.com within 15 days after your order is placed. Requests submitted after this window may not be accepted.

Please allow extra processing time during public holidays and peak shopping seasons. Local postal services and customs authorities may also need additional time for clearance before major festivals such as Valentine’s Day. You may check public holiday information via local government websites. Delays may also happen if payment authorization is pending.

Standard shipping delivery times are estimates and are not guaranteed. Estimates do not include destination country customs processing time. Local customs offices may request extra documentation, which may further extend delivery schedules. Standard shipments will be handed over to the local national postal service of the destination country. For shipments outside the US, signature confirmation may be required for delivery. Please choose a delivery address where someone can receive the parcel during business hours.

Tracking Your Order

Once your order is packed and dispatched, your tracking number will be automatically sent to the email address you provided during checkout. In some cases, carrier tracking data may only become available 2–3 business days after shipment.

FAQ about Delivery

Q: Will my parcel be delivered to my home or a post office pickup location? A: We aim for home delivery. In rare cases, certain cities or regions may only offer postal pickup service.

Q: Where can I track my package? A: Global tracking portal: https://www.17track.net/

Q: When do I need to pay standard shipping fees? A: Free standard shipping applies only when your discounted order total (Order Amount = total item price + tax - marketing discount including coupon codes) exceeds US$99.00. Otherwise, shipping fees will be calculated based on your order subtotal.

Contact
Email: support@dalilaoutlet.com
Telephone: +86 18565813797
Business: Guangzhou Xinborei Apparel Co., Ltd.
Address: Room 1521, A40, 26 Jinlong Road, Nansha District, Guangzhou
Website: https://www.dalilaoutlet.com